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Author Topic: Site & Download Problems  (Read 248544 times)

June 13, 2009, 02:36:02 PM
Reply #30

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fem09

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Hi Admn,
I could not download any single natok after successful login
save me from such notok

If you are having issues downloading or general site viewing issues, please
describe the problem in detail so that it may be fixed.

This may include, but is not limited to:
  • Browser and version number (e.g. Firefox 3.0.3, IE7, etc.)
  • Browser Addons and version number (e.g. Flash 9.0)
  • Download Manager and version number (e.g. DAP 8.7, FDM 2.5, etc.)
  • Video (e.g. Adda Episode 15)
  • Page URL (e.g. http://www.amarnatok.com/index.php?page=Dramaserials)
  • Date & Time (e.g. Oct 22, 2008 3:33pm)
  • The issue you are having (e.g. can't resume download, page slow, etc.)


Common Problems and Solutions

Problem:
    Cannot play video
Solution:
    The default video player requires Microsoft Silverlight to be installed.
    You can download it here: http://www.microsoft.com/silverlight/resources/install.aspx (http://www.microsoft.com/silverlight/resources/install.aspx)
    You may also use the alternative video player (Windows Media Player) by
    selecting the "Alternative Video Player" link.

Problem:
    Keep getting 503 Service Temporarily Unavailable errors or keep downloading an HTML file
Solution:
    If you are downloading more than 2 files at a time, consider decreasing the number of concurrent downloads.
    If you are using a download manager, make sure the "acceleration" is set to "broadband optimized" or the number of sections/threads/connections is between 1-5.

Problem:
    Site is slow loading.
Solution:
    Site speed can be affected by many things, check for the following:
    Are you currently downloading something that is using most of your bandwidth?
    Have you tried rebooting your computer/router/modem?
    Have you checked you computer for spyware/viruses?
    Are there a large number of users on the site?
    Are you using the latest version of your browser and any addons?

Problem:
    Keep downloading a 1.01 Mb video of amarnatok.com
Solution:
    Make sure you are clicking on the "Download Here" link.   
    Clear your browser cache and download the video again from amarnatok.com
http://kb.iu.edu/data/ahic.html#ie7 (http://kb.iu.edu/data/ahic.html#ie7) has information on how to clear your browser cache. You may need to clear BOTH IE and your browser's cache.

Problem:
    "Cannot download from amarnatok.com"
Solution:
    Some ISPs (e.g. bracNet) sometimes have routing issues.  You may need to contact them to fix if the problem is not on your computer.
    Have you tried rebooting your computer/router/modem?
    Have you checked you computer for spyware/viruses?


Thanks!

X
June 16, 2009, 04:38:31 AM
Reply #31

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Admin

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why is it that you guys are just quoting Mr. X?  :P Post your problem and we will help you directly here :)
June 16, 2009, 12:36:34 PM
Reply #32

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fari

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admin vai,

natok download korar somoy debug probloam hoche. browser-mozilla firefox,3.0.6.exe. dwnld manager-flashget.

ami er age akbar bolechilam natok dwnld korar por play korle bar bar atke jae?etar kono solution ache?and browser cache clear kora important keno?
June 17, 2009, 02:04:16 PM
Reply #33

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Admin

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Fari

I am not sure what the issue is with the 'debug' - You could try to update to latest Firefox - I believe the latest version is 3.0.11

 But what would help is if you could take a screenshot of this 'debug' error or problem which you are encountering while downloading as you claim.. in order to take a screenshot do the following:

As soon as the 'debug' screen comes up, dont click anything, hit  'PrtScn' button on your keyboard which should be right above the 'Insert' key on the keyboard.

What that does is takes a picture of your screen into memory, and then go to:

Start --> All Programs --> Accessories --> Paint

Click on Paint to open Microsoft Paint
Once Paint is open, click on 'Edit' on top, and then click 'Paste'
You should now see a picture of your screen that you took with the 'debug' error, and now on Paint go to

File --> Save As

And save the image/screenshot in a folder or your desktop in JPG/JPEG/GIF either one of the 3 formats

Once you have saved it, then email the screenshot / image as an attachment to admin@amarnatok.com and I can get a better idea of whats going on, thanks!
June 19, 2009, 02:51:16 PM
Reply #34

Offline
fari

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admin vai,
ami apnake bolechilam j ami natok download korar por play korle kichu kichu natok bar bar atke jae.apni bolechilen server over load hole amon hote pare.bt ami last koyek din observe kore deklam ami aksathe 2/3 ta natok download korle kono problem khub akta hoy na.ami regular rat e 2/3 ta natok aksathe download kori.prblm hoy na.bt jokhon natok din e dwnld kori tokhon bar bar load shedding hoy.i dont use UPS.fole pc dirrect off hoy.i use flashget.othoba natok downld die jodi kono karone pause die onek time er distance por dwnld play dei tahole problem ta hoy.(i think).amar dharona ki thik & tahole ki amk flashget er che better kono software er nam bolte parben?
June 28, 2009, 11:53:02 PM
Reply #35

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Admin

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fari I replied to your email and suggest an alternative to flashget, let me know how it works out for you
June 29, 2009, 12:59:00 AM
Reply #36

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bappa.69007

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i need clear full screen video
dimension of 800*600 screen size
June 30, 2009, 07:00:24 PM
Reply #37

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Admin

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good luck getting that for free :)
July 02, 2009, 08:06:30 AM
Reply #38

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adnaan

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i cant download 420  and housefull..
July 02, 2009, 08:10:20 AM
Reply #39

Offline
adnaan

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Plz Do something.. downloading problem
July 03, 2009, 07:27:28 PM
Reply #40

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tot

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"" network time out ""   what  is the solution of this problem??

It did not happened before. I am facing this problem  since the last month.
July 03, 2009, 07:38:08 PM
Reply #41

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tot

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http://www.amarnatok.org:82/test.html

load hoena....   network  timeout  show kore.
July 04, 2009, 01:56:44 AM
Reply #42

Offline
emon999

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Hi,
Whenever I want to download anything from this site it shows a message when I click on Download button. It shows " THE SERVER REPLIES THAT YOU DON'T HAVE PERMISSIONS TO DOWNLOAD THIS FILE....DETAILS: HTTP:/1.0 403 WEBCAT ACCESS DENIED".

Please give me the solution. Thank You.
July 18, 2009, 09:14:04 AM
Reply #43

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xplorz

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July 19, 2009, 08:12:58 AM
Reply #44

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rajib302

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Admin Vai, AMARNATOK.COM theke ajke 2din download korte partecina please help me. But other download hoitece.
please help me.

 


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