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Author Topic: Site & Download Problems  (Read 248474 times)

October 22, 2008, 06:36:41 PM

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X

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Hi,

If you are having issues downloading or general site viewing issues, please
describe the problem in detail so that it may be fixed.

This may include, but is not limited to:
  • Browser and version number (e.g. Firefox 3.0.3, IE7, etc.)
  • Browser Addons and version number (e.g. Flash 9.0)
  • Download Manager and version number (e.g. DAP 8.7, FDM 2.5, etc.)
  • Video (e.g. Adda Episode 15)
  • Page URL (e.g. http://www.amarnatok.com/index.php?page=Dramaserials)
  • Date & Time (e.g. Oct 22, 2008 3:33pm)
  • The issue you are having (e.g. can't resume download, page slow, etc.)


Common Problems and Solutions

Problem:
    Cannot play video
Solution:
    The default video player requires Microsoft Silverlight to be installed.
    You can download it here: http://www.microsoft.com/silverlight/resources/install.aspx (http://www.microsoft.com/silverlight/resources/install.aspx)
    You may also use the alternative video player (Windows Media Player) by
    selecting the "Alternative Video Player" link.

Problem:
    Keep getting 503 Service Temporarily Unavailable errors or keep downloading an HTML file
Solution:
    If you are downloading more than 2 files at a time, consider decreasing the number of concurrent downloads.
    If you are using a download manager, make sure the "acceleration" is set to "broadband optimized" or the number of sections/threads/connections is between 1-5.

Problem:
    Site is slow loading.
Solution:
    Site speed can be affected by many things, check for the following:
    Are you currently downloading something that is using most of your bandwidth?
    Have you tried rebooting your computer/router/modem?
    Have you checked you computer for spyware/viruses?
    Are there a large number of users on the site?
    Are you using the latest version of your browser and any addons?

Problem:
    Keep downloading a 1.01 Mb video of amarnatok.com
Solution:
    Make sure you are clicking on the "Download Here" link.   
    Clear your browser cache and download the video again from amarnatok.com
http://kb.iu.edu/data/ahic.html#ie7 (http://kb.iu.edu/data/ahic.html#ie7) has information on how to clear your browser cache. You may need to clear BOTH IE and your browser's cache.

Problem:
    "Cannot download from amarnatok.com"
Solution:
    Some ISPs (e.g. bracNet) sometimes have routing issues.  You may need to contact them to fix if the problem is not on your computer.
    Have you tried rebooting your computer/router/modem?
    Have you checked you computer for spyware/viruses?


Thanks!

X
« Last Edit: February 28, 2009, 02:25:28 AM by X »
October 26, 2008, 11:51:56 AM
Reply #1

Offline
zaman81

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I have downloaded 3 drama named househusband, Bahadur doctor, Ki kortobo bimuro. But none of them can be played. Only first 50 sec add of amar natok is shown every time but the properties shows the total length but duration is 50 sec. where is the problem. I cant understand. can u please help me in this regard.with thanks
October 26, 2008, 12:01:47 PM
Reply #2

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Admin

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    • Amar Natok
I have downloaded 3 drama named househusband, Bahadur doctor, Ki kortobo bimuro. But none of them can be played. Only first 50 sec add of amar natok is shown every time but the properties shows the total length but duration is 50 sec. where is the problem. I cant understand. can u please help me in this regard.with thanks

Can you tell us which Browser you are using? Internet Explorer 7 or Firefox 3? Also are you using any download managers to download the natoks? If so, which ones?
October 27, 2008, 02:49:37 PM
Reply #3

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stonecold

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i've downloaded hawai mithai, but at the halfway drama stopped, couldn't play with any player. couldn't dl 'city bus' & serial 'megh boleche jabo jabo' ??? i use opera & flashget
October 28, 2008, 05:58:46 PM
Reply #4

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X

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what do you mean the drama stopped? is the file size about 68MB?
did flashget show an error?
October 31, 2008, 07:29:58 PM
Reply #5

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stonecold

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stopped means, player show a diaglog box written,"file error or format not supported". should i reload the drama? file showed 68 mb size
November 01, 2008, 01:22:53 AM
Reply #6

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X

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redownloading should fix the problem
January 10, 2009, 04:19:41 AM
Reply #7

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paisanai

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How can i download files from this web site?
January 12, 2009, 01:59:17 AM
Reply #8

Offline
X

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to download, select the episode you want to watch and then click the "Download Here" link.
you will need a video player, like Windows Media Player, that supports wmv files.
February 10, 2009, 07:49:34 PM
Reply #9

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Shifa

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Aim in life episodes 41-46 are not downloading, chked everything, all was working fine except these links. Pls fix ASAP..
February 14, 2009, 03:52:54 AM
Reply #10

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X

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Aim in life episodes 41-46 are not downloading, chked everything, all was working fine except these links. Pls fix ASAP..

These episodes are being downloaded by others as i type this message. 
It may be an ISP problem or local computer issue... try rebooting if you haven't already.
February 15, 2009, 07:06:59 AM
Reply #11

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nagarbaul007

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admin bro can't download 3rd part of  VALENTINES DAY NATOK 'HARAYE KHUJI TARE'. pls check it out.

 all da necessary trouble shooting done to resolve issue, but i am still getting da same prob. can  u pls have a look at it.
February 16, 2009, 03:57:32 AM
Reply #12

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joy606

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 Dear Admin i am facing problem for previous few days when downloading any file.
           This message is shown in my window"Luv_U_Kristina.wmv could not be saved, because the source file could not be read.

Try again later, or contact the server administrator."
          Now please tell me what can i do to fix this problem.
February 16, 2009, 10:30:44 AM
Reply #13

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roy_sagor

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when i want to download something it wants username & password

February 17, 2009, 02:18:11 AM
Reply #14

Offline
X

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admin bro can't download 3rd part of  VALENTINES DAY NATOK 'HARAYE KHUJI TARE'. pls check it out.

 all da necessary trouble shooting done to resolve issue, but i am still getting da same prob. can  u pls have a look at it.

There was actually only 2 parts. Sorry for the mixup.

Dear Admin i am facing problem for previous few days when downloading any file.
           This message is shown in my window"Luv_U_Kristina.wmv could not be saved, because the source file could not be read.

Try again later, or contact the server administrator."
          Now please tell me what can i do to fix this problem.

Server was quite busy. You may need to clear your browser cache, but please try to download again.  If problems persist, let me know.

when i want to download something it wants username & password


Are you using DAP? It sometimes prompts you for a user/pass but it doesn't require one.  Make sure your download manager is grabbing the correct URL from the "Download Here" link, not the address bar.

 


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